Terms & Conditions
Contractual
conditions within the framework of purchase contracts concluded via the
platform www.herberttextiles.com
between the company
Herbert Textil, owner Jan Hendrik Huibert Kruiskamp, Bocholder Esch 27, 48683
Ahaus-Alstätte,
Telephone number: +49 2567 937782, represented by Mr Jan Hendrik Huibert Kruiskamp, VAT identification no.: DE 814783676
Hereinafter referred to as the "Provider
and the
customer named in § 1 of the contract
Hereinafter referred to as "Customer
are
concluded.
§ 1 Scope of application, definitions
(1) The
business relationship between the webshop provider (hereinafter referred to as
the "Provider") and the customer (hereinafter referred to as the
"Customer") shall be governed exclusively by the following General
Terms and Conditions in the version valid at the time of the order. Deviating
general terms and conditions of the Customer shall not be recognised unless the
Provider expressly agrees to their validity in writing.
(2) The
customer is a consumer insofar as the purpose of the ordered deliveries and
services cannot be predominantly attributed to his commercial or independent
professional activity. In contrast, an entrepreneur is any natural or legal
person or partnership with legal capacity that is acting in the exercise of its
commercial or independent professional activity when concluding the contract.
The GTC apply regardless of whether you are a consumer, entrepreneur or
merchant.
§ 2 Conclusion of contract
(1) The
presentation and advertising of items in our online shop does not constitute a
binding offer to conclude a purchase contract.
(2) The
customer can select products, in particular fabrics and haberdashery, from the
supplier's range and collect them in a so-called shopping basket using the
"add to basket" button. By clicking the "Buy now" button,
the customer submits a binding request to purchase the goods in the shopping
basket. Before submitting the order, the customer can change and view the data
at any time. However, the application can only be submitted and transmitted if
the customer has accepted these contractual conditions by clicking on the
button "I agree to the terms and conditions and the data protection
conditions" and has thereby included them in his application.
(3) The
provider then sends the customer an automatic confirmation of receipt by
e-mail, in which the customer's order is listed again and which the customer
can print out using the "Print" function. The automatic confirmation
of receipt merely documents that the customer's order has been received by the
provider and does not constitute acceptance of the application. The contract is
only concluded when the provider issues a declaration of acceptance, which is
sent in a separate e-mail (order confirmation). In this e-mail or in a separate
e-mail, but at the latest upon delivery of the goods, the contract text
(consisting of the order, GTC and order confirmation) is sent to the customer
by us on a permanent data carrier (e-mail or paper printout) (contract confirmation).
The text of the contract is stored in compliance with data protection
regulations.
(4) The
contract is concluded in German.
§ 3 Delivery, availability of goods
(1) Delivery
times stated by us are calculated from the time of our order confirmation,
subject to prior payment of the purchase price. If no or no deviating delivery
time is specified for the respective goods in our online shop, the delivery
time is 1-2 days.
(2) If no
copies of the product selected by the customer are available at the time of the
customer's order, the supplier shall inform the customer of this immediately in
the order confirmation. If the product is permanently unavailable, the supplier
shall refrain from issuing a declaration of acceptance. In this case, a
contract shall not be concluded.
(3) If the
product specified by the customer in the order is only temporarily unavailable,
the supplier shall also inform the customer of this immediately in the order
confirmation.
(4) The
following delivery restrictions apply: The supplier only delivers to customers
who have their habitual residence (billing address) in one of the following
countries and can provide a delivery address in the same country: Germany,
Netherlands, Belgium, Austria, France, Slovenia, Croatia, Denmark, Luxembourg,
Czech Republic, Hungary, England, Slovakia, Ireland, Spain, Italy, Estonia,
Sweden, Finland, Greece, Switzerland, Norway.
§ 4 Retention of title
The
delivered goods remain the property of the supplier until full payment has been
made.
§ 5 Prices and shipping costs
(1) All
prices stated on the provider's website include the applicable statutory value
added tax.
(2) The
corresponding shipping costs are indicated to the customer in the order form
and are to be borne by the customer, unless the customer makes use of his right
of cancellation. From an order value of € 100.00 for delivery to Germany, the
supplier delivers to the customer free of shipping costs. The price including
VAT and shipping costs will also be displayed in the order form before the
customer submits the order.
(3) If you
effectively revoke your contractual declaration in accordance with § 10, you
can demand reimbursement of costs already paid for shipping to you (shipping
costs) under the statutory conditions (see § 10 for other cancellation
consequences)
(4) The order will be dispatched by DHL as an insured
parcel.
(5) In the
event of cancellation, the customer shall bear the direct costs of the return
shipment.
(6) If we
fulfil your order in accordance with § 4 para. 1 by partial deliveries, you
will only incur shipping costs for the first partial delivery. If the partial
deliveries are made at your request, we will charge shipping costs for each
partial delivery.
§ 6 Payment modalities
(1) The
customer can complete the payment via Paypal, Bank Transfer, Sofort Banking,
Giropay, Ideal Zahlung, Maestro Card, Master Card, Bancontact, Visacard, and
Multi Safepay.
(2) You can
choose to transfer the purchase price and shipping costs to the account
specified in our online shop or pay by Paypal, Sofort Banking or Giropay. In
the case of payment by Paypal or Giropay, we will arrange for your account to
be debited at the earliest at the time specified in paragraph 4.
(3) Payment
of the purchase price is due immediately upon conclusion of the contract. If
the due date of the payment is determined by the calendar, the customer is
already in default by missing the deadline. In this case, the customer shall
pay the provider interest on arrears for the year at a rate of 5 percentage
points above the base interest rate.
(4) The
customer's obligation to pay default interest does not preclude the provider
from claiming further damages for default.
(5) You are
not entitled to offset against our claims unless your counterclaims have been
legally established or are undisputed. You are also entitled to offset against
our claims if you assert notices of defects or counterclaims from the same
purchase contract.
(6) As the
buyer, you may only exercise a right of retention if your counterclaim arises
from the same purchase contract.
§ 7 Warranty for material defects, guarantee
(1) The
supplier shall be liable for material defects in accordance with the applicable
statutory provisions, in particular §§ 434 ff. BGB. The limitation period for
statutory claims for defects is 3 months and begins with the delivery of the
goods. For entrepreneurs, the warranty period for goods delivered by the
supplier is 3 months.
(2) Any
seller's warranties given by us for certain items or manufacturer's warranties
granted by the manufacturers of certain items shall apply in addition to the
claims for material defects or defects of title within the meaning of para. 1.
Details of the scope of such warranties can be found in the warranty conditions
which may be enclosed with the items.
§ 8
Liability
(1) Claims
of the customer for damages are excluded. Excluded from this are claims for
damages by the customer arising from injury to life, limb or health or from the
breach of essential contractual obligations (cardinal obligations) as well as
liability for other damages based on an intentional or grossly negligent breach
of duty by the provider, its legal representatives or vicarious agents. Essential
contractual obligations are those whose fulfilment is necessary to achieve the
objective of the contract.
(2) In the
event of a breach of material contractual obligations, the Provider shall only
be liable for the foreseeable damage typical of the contract if this was caused
by simple negligence, unless the Customer's claims for damages are based on
injury to life, limb or health.
(3) The
restrictions of paragraphs 1 and 2 also apply in favour of the legal
representatives and vicarious agents of the provider if claims are asserted
directly against them.
(4) The
limitations of liability resulting from paragraphs 1 and 2 shall not apply if
the provider has fraudulently concealed the defect or has assumed a guarantee
for the quality of the item. The same applies if the supplier and the customer
have reached an agreement on the quality of the item. The provisions of the
Product Liability Act remain unaffected.
§ 9
Copyrights
We have
copyrights to all images, films and texts published in our online shop. Use of
the images, films and texts is not permitted without our express consent.
§ 10 Cancellation policy
(1)
Consumers generally have a statutory right of cancellation when concluding a
distance selling transaction, about which the provider provides information
below in accordance with the statutory model. A sample cancellation form can be
found in paragraph 2.
You have the
right to cancel this contract within 14 days without giving any reason. The
cancellation period is 14 days from the day on which you or a third party named
by you, who is not the carrier, took possession of the goods.
To exercise
your right of cancellation, you must inform us, Herbert Textil, of your
decision to cancel this contract by means of a clear statement (e.g. a letter
sent by post, fax or e-mail). You can use the attached sample cancellation
form, but this is not mandatory.
To meet the
cancellation deadline, it is sufficient for you to send your communication
concerning your exercise of the right of cancellation before the cancellation
period has expired.
Consequences of cancellation
If you
withdraw from this contract, we shall reimburse to you all payments received
from you, including the costs of delivery (with the exception of the supplementary
costs resulting from your choice of a type of delivery other than the least
expensive type of standard delivery offered by us), without undue delay and in
any event not later than 14 days from the day on which we are informed about
your decision to withdraw from this contract. For this repayment, we will use
the same means of payment that you used for the original transaction, unless
expressly agreed otherwise with you; in no case will you be charged any fees
for this repayment. We may
withhold the refund until we have received the goods back or until you have
provided proof that you have returned the goods, whichever is the earliest.
You must
return or hand over the goods to us immediately and in any case no later than
14 days from the day on which you inform us of the cancellation of this
contract. The deadline is met if you dispatch the goods before the 14-day
period has expired.
You bear the
direct costs of returning the goods.
You shall
only be liable for any diminished value of the goods resulting from the
handling other than what is necessary to establish the nature, characteristics
and functioning of the goods.
The right of
cancellation does not apply to distance selling contracts for the delivery of
goods that have been manufactured according to customer specifications or that
are clearly tailored to personal needs or that are not suitable for return due
to their nature or that can spoil quickly or whose expiry date would be
exceeded,
(2) The provider provides the following information about
the model cancellation form in accordance with the statutory provisions:
Sample cancellation form
(If you wish to cancel the contract, please complete and
return this form).
- To Herbert Textil, owner Jan Hendrik Huibert Kruiskamp, Bocholder Esch 27, 48683 Ahaus:
- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
(*) Delete
as appropriate
§ 11 Final provisions
(1) The law
of the Federal Republic of Germany shall apply to contracts between the
provider and the customer to the exclusion of the UN Convention on Contracts
for the International Sale of Goods. The statutory provisions restricting the
choice of law and the applicability of mandatory provisions, in particular of
the country in which the customer as a consumer has his habitual residence,
remain unaffected.
(2) If the
customer is a merchant, a legal entity under public law or a special fund under
public law, the place of jurisdiction for all disputes arising from contractual
relationships between the customer and the provider is the registered office of
the provider.
(3) The
contract shall remain binding in its remaining parts even if individual points
are legally invalid. The ineffective points shall be replaced by the
statutory provisions, if any. Insofar as this would represent an unreasonable hardship for one of the
contracting parties, the contract as a whole shall, however, become invalid.
(4) Dispute resolution: The EU Commission has created an
internet platform for the online settlement of disputes. The platform serves as a contact
point for the out-of-court settlement of disputes concerning contractual
obligations arising from online sales contracts. Further information is
available at the following link: http://ec.europa.eu/consumers/odr. We are prepared
to participate in a dispute resolution procedure before a consumer arbitration
board. The competent consumer arbitration board is the General Consumer
Arbitration Board of the Centre for Arbitration e.V., Straßburgerstraße 8,
77694 Kehl.